Information Technology Service Management Specialist

Greetings from Tata Consultancy Services! Join our Walk-in Drive and accelerate your career with TCS AI Cloud Team. We are hiring for: Role: Device42 Experience:4-8 Years Walk-In Drive Details Date: 20th June 2026 Registration Time: 09:30 AM 12:30 PM Venue:TCS Lucerna Mode: Face-to-Face (Offline Interview) Job Description: ob Summary We are looking for a Device42 Administrator with 3 to 5 years of experience in IT infrastructure discovery and CMDB solutions.

The candidate will be responsible for deployment configuration and maintenance of Device42 supporting asset management dependency mapping and DCIM. Key Responsibilities Administer and maintain Device42 platform including installation configuration and upgrades Perform auto discovery of IT assets such as servers network devices applications and services Manage and maintain CMDB data accuracy and integrity Handle integration between Device42 and Jira CMDB for data compliance Configure and manage IP Address Management including subnets VLANs and DNS integration Develop and maintain dependency mapping for applications and services Create and customize reports dashboards and APIs for business needs Work with infrastructure cloud and application teams for data onboarding Troubleshoot discovery issues performance problems and data inconsistencies Ensure data governance compliance and periodic CMDB audits Document configurations workflows and standard operating procedures Required Skills and Qualifications 3 to 5 years of experience in Device42 administration or similar CMDB or DCIM tools Strong understanding of IT infrastructure servers storage and networking Experience in virtualization such as VMware and Hyper V Experience with auto discovery tools and protocols like SNMP WMI SSH and APIs Knowledge of IPAM DNS and DHCP concepts Experience working with REST APIs and integrations Understanding of ITIL processes including incident change and asset management Knowledge of ITSM tools such as Jira and ServiceNow Basic scripting skills in Python PowerShell or Bash Familiarity with databases like PostgreSQL or MySQL is an added advantage Strong troubleshooting and analytical skills