Implementation Manager

Role Overview: We are seeking a Implementation Manager / Technical Lead for our Implementation team to drive complex customer onboarding projects and lead a team of engineers. This role involves converting business requirements into technical solutions, creating High-Level Design (HLD) and Low-Level Design (LLD) documents, and ensuring automation-first approaches in all implementations. The ideal candidate will have strong technical expertise in Java, Python, MySQL, AWS, and DevOps/CI-CD, along with leadership skills to guide the team and embed new tools and technologies into the SDLC.

Work Location : Chennai Mode of Work : All 5 days (WFO) Key Responsibilities Lead and mentor the implementation engineering team. Ensure adherence to best practices in coding, testing, and deployment. Drive an automation-first approach to reduce onboarding time and customizations.

Work closely with stakeholders to translate business requirements into technical specifications. Create HLD and LLD documents and develop architecture diagrams for new implementations. Embed new tools and technologies into the SDLC to streamline processes.

Oversee infrastructure setup for new customers (databases, stored procedures, scripts, SFTP, network drives). Ensure smooth integration with existing systems and workflows. Support production environments until stabilization post-deployment.

Identify repetitive tasks and develop automation frameworks. Standardize onboarding processes and reduce manual interventions. Work with cross-functional teams including product, operations, and support.

Provide technical guidance during planning and estimation phases. Required Skills & Qualifications Experience: Minimum 10+ years in implementation engineering or solution deployment, with 3+ years in a technical leadership role. Strong proficiency in Java, Python, and MySQL .

Experience with AWS services and cloud-based deployments. Mandatory experience with DevOps practices and CI/CD pipelines. Ability to create HLD/LLD documents and architecture diagrams .

Familiarity with SFTP, networking concepts, and system integrations. Strong understanding of SDLC processes and testing methodologies. Proven ability to embed automation and new tools into workflows.

Preferred: Experience in healthcare domain (payer/provider systems). Knowledge of security and compliance requirements (HIPAA). Soft Skills Excellent leadership and team management skills.

Strong communication and stakeholder engagement abilities. Analytical mindset with a focus on continuous improvement. Interested candidates please forward your updated resume to ([email protected]) ASAP