Housekeeping Manager

Job Description Manage & supervise daily housekeeping operations. Ensure cleanliness, hygiene, and maintenance of all guest rooms and public areas. Allocate duties and prepare duty rosters for housekeeping staff.

Conduct regular inspections of rooms, corridors, and common areas. Maintain housekeeping standards as per company policies and SOPs. Train, guide, and monitor housekeeping team performance.

Ensure proper usage and storage of cleaning chemicals and equipment. Coordinate with maintenance and other departments for smooth operations. Monitor inventory of linen, guest supplies, and cleaning materials.

Handle guest complaints and ensure prompt resolution. Ensure compliance with health, safety, and sanitation standards. Prepare housekeeping reports and maintain records.

Control departmental expenses and minimize wastage. Ensure timely laundry operations and linen management. Conduct periodic stock audits and inventory checks.

Qualifications Bachelor’s degree or Diploma in Hotel Management / Hospitality Management. Minimum 4–7 years of experience in housekeeping operations, preferably in hotels or hospitality industry. Strong leadership and team management skills.

Good knowledge of housekeeping procedures, cleaning practices, and hygiene standards. Ability to handle guest complaints professionally. Good communication and interpersonal skills.

Knowledge of inventory management and budgeting. Familiarity with housekeeping equipment and cleaning chemicals. Basic computer knowledge and reporting skills.

Ability to work in shifts and manage operational pressure. Additional Information "Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."