Hiring & Onboarding Specialist

Job Description Job Description Description: Company Overview CNS Companies is a growing portfolio of specialized businesses united by one purpose: helping companies stay compliant, reduce risk, and grow with confidence. With deep roots in transportation and expanding expertise across industries, we deliver integrated, expert-led services through our five divisions - Compliance Navigation Specialists, CNS Licensing Center, CNS Occupational Medicine, CNS Insurance, and CNS Driver Training Center. Our reputation is built on personalized service, client-focused solutions, and a culture grounded in professionalism, integrity, and servant leadership.

From supporting fleet safety and regulatory compliance to protecting employee health and delivering business-critical training, our teams partner closely with clients to solve complex operational challenges. If you are passionate about meaningful work, collaborative teams, and making a measurable impact across industries, we invite you to join CNS Companies — a people-first organization where your expertise is valued and your growth is encouraged. Learn more about CNS Companies: https://www.cns- companies.com/about -us/ Position Overview The Driver Specialist (Hiring & Onboarding Specialist) is responsible for overseeing and managing the Driver Qualification File (DQF) program for CNS clients.

This role plays a critical part in ensuring regulatory compliance, supporting client onboarding, and delivering exceptional service to both drivers and customers. The position includes working directly one-on-one with drivers to complete onboarding documentation, ensure accurate paperwork completion, and guide drivers through compliance requirements. Primary Responsibilities · Manage and maintain the Driver Qualification File (DQF) program · Conduct DQF audits, compile audit findings, and communicate results to Account Managers · Coordinate onboarding for new clients and newly added drivers · Manage DOT drug and alcohol consortium processes · Perform DOT drug and alcohol testing services for clients and drivers · Provide exceptional customer service and ongoing client communication · Ensure compliance with DOT regulations and company standards · Meet one-on-one with drivers to complete onboarding and compliance paperwork · Guide drivers through required documentation and ensure all forms are completed accurately and efficiently Secondary / Backup Responsibilities · Support the Safety Rating Upgrade team as needed · Assist with providing DQF audit information and reporting support · Participate in client consultations and compliance-related discussions Requirements: Qualifications & Core Competencies To be successful in this role, candidates should demonstrate the following: · Positive, professional, and client-focused attitude · Strong attention to detail and exceptional organizational skills · Ability to effectively multitask and prioritize responsibilities · Proactive, solution-oriented mindset · Strong critical thinking and problem-solving abilities · Proficiency with Microsoft Office applications, including Word and Excel · Experience with QuickBooks for billing is preferred · Excellent verbal and written communication skills · Ability to build strong relationships with clients and team members · General understanding of all CNS service lines to support referrals and cross-functional collaboration · Willingness and ability to develop deep expertise in DOT regulations and compliance standards