Head of Sales (UK & IE)

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place. We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Head of Sales (UK & IE) | London

Head of Sales | London, HQ | Office-based (5 days/week)

We’re looking for an ambitious Head of Sales to lead and scale our UK & Ireland commercial sales organisation from our London HQ. Our commercial team has already grown to 50+ people, and now we’re looking for a sales leader who can take the organisation to the next level. You’ll own day-to-day commercial performance, develop strong sales leaders, raise performance across the team and build the structure and infrastructure needed to support Fresha’s continued growth.

With 400+ hires already delivered this year, we are scaling fast across global markets and functions. You’ll help raise the bar, strengthen how we hire and build upon the talent engine needed to power the future of self care. Fresha’s global sales team recently achieved 110% of target, and you’ll play a key role in building on that success.

This is a hands‑on role for someone who enjoys building, improving and making things happen — with the freedom to challenge how we work, introduce new ideas and create approaches that can scale across the wider sales organisation.

What You’ll Do

• Commercial Sales Leadership: Own day-to-day commercial performance across the UK & Ireland, driving revenue, sales targets and accountability. Use your hands‑on sales experience to identify opportunities, improve conversion and keep teams focused on results.
• Team Building & Scaling: Build and grow a high‑performing sales organisation of 50+ people, developing strong sales leaders, attracting great talent and creating the structure needed to support continued growth.
• Performance Management: Set a high‑performance culture across the commercial organisation, creating clarity around expectations, celebrating strong performance and helping teams continuously improve. Provide regular feedback, coaching and support to empower individuals and teams to reach their potential and consistently deliver against ambitious targets.
• Sales Infrastructure: Build and refine the systems, processes, reporting and operating cadences that help the team scale. Use data proactively to understand performance, spot issues early and drive better decisions.
• Commercial Excellence: Bring your own ideas to improve sales performance, team structure and ways of working, partnering closely with the General Manager to turn commercial priorities into action.
• AI & Innovation: Explore how AI and new tools can improve prospecting, pipeline visibility and sales productivity, using technology to enhance judgement and commercial decision‑making.

What We’re Looking For

• Commercial Sales Leadership: A proven sales leader with 4–5+ years of management experience and a strong track record of driving revenue and delivering against targets. You have a hands‑on sales background and understand the commercial levers that make a team successful.
• Building & Scaling Teams: Experience managing 40+ people, ideally through Team Leads or multiple management layers. You know how to structure, grow and develop teams while maintaining high performance.
• SaaS & Technology Experience: A strong background in SaaS, technology, fintech or a similar fast‑paced, high‑volume sales environment. Call centre or BPO sales leadership experience is also welcome.
• Performance & Coaching: A confident people manager who knows how to set high standards, give meaningful feedback and tackle performance challenges head‑on.
• Organisation & Systems: Highly organised, data‑led and process‑oriented, with the ability to build the systems, reporting and cadences needed to run a growing commercial organisation.
• Leadership Style: A hands‑on, forward‑thinking leader who brings energy, earns trust and gets the best out of their people. You bring your own ideas and know how to raise the bar.

Your Opportunity at Fresha

• Lead at Scale: Take ownership of a 50+ person commercial sales organisation with significant scope to grow.
• Build Great Leaders: Develop Team Leads and sales managers, creating the next generation of commercial leadership at Fresha.
• Shape Commercial Excellence: Have a direct influence on performance, team structure, sales processes and how the organisation operates.
• Grow with the Business: Work alongside the founder, senior leadership and expand your scope as Fresha continues to scale globally.
• Make an Impact: Your decisions will directly influence how our sales organisation grows, how our people succeed and how we deliver against ambitious commercial goals.
• Help Build What’s Next: Create scalable approaches, systems and ways of working that can influence the wider global sales organisation.

Benefits

• Private Healthcare & Wellbeing: Fully covered private health insurance after probation, confidential counselling, in office Mat Pilates three times a week and a Friday Run Club.
• EV Salary Sacrifice Scheme: Save on the cost of leasing an electric vehicle through our salary sacrifice scheme after probation.
• Annual Leave: 25 days of annual leave, plus bank holidays.
• Pension: 3% employer contribution when you contribute 5%.
• Perks & Discounts: Access to premium wellness products, services and everyday discounts through Circular Benefits.
• Food & Refreshments: Complimentary daily snacks and drinks, plus a fully catered lunch every Friday, and breakfast on Monday.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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