Head of Retail - North

🚀 We’re Hiring: Retail Head - North

Location: Gurugram / Delhi NCR

Experience: 8–12 Years

Industry: Refurbished Mobiles / Consumer Electronics / Retail

We are looking for an experienced Retail Head to lead and scale our retail business. The ideal candidate should have strong experience in multi-store retail operations, sales, inventory management, team leadership, and business growth, preferably in mobiles or consumer electronics.

Company Description:

GREST is one of India’s leading providers of premium refurbished smartphones and laptops, focused on delivering high-quality devices at accessible prices. The company carefully inspects and quality-checks every product to ensure reliability, performance, and an excellent ownership experience. By encouraging the purchase of refurbished devices, GREST supports more sustainable consumption, helping reduce e-waste and carbon footprint.

With a wide range of products and categories, GREST serves diverse customer needs and builds long-term trust through sincere after-sales support. The organization invites customers and team members alike to join its journey of combining technology, value, and environmental responsibility.

Key Responsibilities

* Drive overall retail sales, revenue, profitability & store-wise targets.

* Lead and manage multi-store retail operations and ensure SOP compliance.

* Manage Store Managers, Sales Executives & retail teams and drive productivity.

* Monitor inventory, stock ageing, stock movement & reconciliation.

* Work closely with Procurement, QC & Warehouse teams to maintain the right product mix and availability.

* Drive customer experience, conversion, upselling & repeat business.

* Track key metrics such as sales, margins, ATV, conversion, inventory turnover & store productivity.

* Analyze market trends, competitor pricing and customer demand.

* Identify opportunities for new store expansion and business growth.

* Build scalable retail processes and continuously improve store performance.

  What We’re Looking For

* 8-12 years of experience in Retail / Consumer Electronics / Mobile / Refurbished Business.

* Strong experience managing multiple stores and large teams.

* Good understanding of retail P&L, sales, inventory & profitability.

* Strong leadership, analytical and problem-solving skills.

* Experience in a fast-paced, growth-oriented environment.

Qualifications

• Strong Business Planning and strategic thinking skills, with experience in developing and implementing regional retail growth plans.
• Advanced Analytical Skills to interpret sales, customer, and operational data, and translate insights into actionable improvements.
• Proven expertise in Retail operations, including store management, merchandising, and customer experience in a multi-store environment.
• Demonstrated success in Sales leadership, target setting, and revenue growth within consumer electronics or related sectors.
• Effective Team Management capabilities, including leading diverse teams, coaching managers, and building a performance-driven culture.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders and collaborate across functions.
• Bachelor’s degree in Business, Retail Management, or a related field; an advanced degree is a plus.
• Experience in the smartphone, laptop, or consumer electronics market, ideally in refurbished or value-focused segments, is an advantage.
• Comfort working in a fast-paced environment, with strong problem-solving skills and a focus on operational excellence and customer satisfaction.

• Interested? Apply now or share your profile with us at [email protected]