HCLTech is hiring for International contact Center - Senior Process Associate on 7th and 8th Aug,202

Job Description

HCLTech is hiring for International contact Center - Senior Process Associate on 7th and 8th Aug,2026 (Inbound calls)

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Walk-in Drive Details:

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Date: 7th and 8th Aug,2026 - Friday and Saturday

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Location: HCLTECH Sandhiya Infocity, Navalur Block: ETA 1

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Time: 10AM - 3PM

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HR Contact Name: Judith

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Please carry anyone Government ID proof.

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Job Description – International contact Center (Voice Process - Inbound calls)

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Location: Chennai, India

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Business Unit: Retail Banking – Mortgages & Consumer Lending

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Reporting To: Team Leader / Operations Manager

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• Work Location: Sholinganallur
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• Designation: Associate/ Analyst
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• Process: Inbound Call
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• Experience: 1-3 years in International Voice Process
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• Education Eligibility: 12th Pass / Any Graduate / Postgraduate
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Key Responsibilities:

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• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
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• Handle inquiries related to products, services, data, and client accounts
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• Manage multiple client queries efficiently using workflow tools
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• Maintain accurate records of customer interactions in internal systems
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• Collaborate with internal teams to resolve client issues effectively
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• Ensure client satisfaction with service excellence and a customer-first approach
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Regards

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Judith