HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 9th and 10th June 2026.

HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 9th and 10th June 2026. Walk-In Drive Details Date: 9th and 10th,2026 Location: HCLTECH Sandhiya Infocity, Navalur Block: ETA 3 ⏰ Time: 11AM - 2PM We are hiring Associates/ Analyst for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst Process: Inbound Calling Experience: 1 -3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs Education Eligibility: 12th Pass / Any Graduate / Postgraduate ✅ Mandatory Qualifications: Excellent verbal & written communication skills Strong problem-solving mindset Ability to multitask and deliver results both individually & as part of a team Key Responsibilities: Respond to client queries via voice & written communication, ensuring accurate and timely resolutions Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach Regards Judith