Guest Service Generalist

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

• Food & Beverage functions such as preparing and serving Food & Beverages.
• Perform all duties of the front desk, including greeting owners and guests, check in and out, answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations, and night audit procedures.
• Possess a thorough knowledge of the operation of all administration equipment (e.g., email, basic Word & Excel documentation, and credit card settlement machines).

How You’ll Be Rewarded

• Professional development funding.
• Discounted hotel stays across Australia, Fiji, New Zealand.
• Subsidised private health cover*

What You'll Bring

• Previous experience in a food and beverage, café, bar or hotel environment is desirable.
• Current Responsible Service of Alcohol Certificate.
• Current Food Safety Certificate.
• Excellent communicator with strong interpersonal skills.
• Enthusiastic, self‑motivated and positive individual.
• Immaculate presentation and professional grooming standards.
• Ability to work a flexible roster, including weekends, mornings, evenings and school holiday periods across a 7‑day roster.
• Current driver’s licence (preferable).

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class.

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