Guest Experience Manager

Guest Experience Manager - Glasgow At Point A, we don't just provide a bed; we provide heartfelt hospitality. As our Guest Experience Manager, you won't just be managing a team: you will own and elevate every aspect of the guest journey, ensuring consistency, quality, and memorable experiences that set us apart from competitors. Why this role?

Take ownership of a critical guest-facing function Work in a brand that is growing and innovating quickly Join a company where talent is recognised and promoted Make a real, visible impact on both guests and the business What we’re looking for: A kind, caring, and dynamic leader who can deputise for the Hotel Manager and lead all guest experience initiatives. If you are passionate about boutique service and believe that people are what make service great in hospitality, you’ll fit right in. Successful candidates will need to have experience in an assistant manager/deputy manager role.

The Perks: Competitive Salary (40-hour contract) 33 Days Annual Leave Incredible career progression across the Queensway Group (Hotels, Starbucks, KFC & more) Annual Awards in London + Wagestream & EachPerson discounts #J-18808-Ljbffr