Group Sales Executive

Groups Sales Executive Department: Sales Location: London, NW1 3UP Hotel: Meliá White House Salary Package: Competitive salary + service charge About Meliá White House Located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street, Meliá White House is one of London’s leading conference and events hotels. With extensive meeting spaces and a strong reputation for delivering exceptional experiences, the hotel welcomes a wide range of corporate, leisure, and international clientele. What’s in it for you Competitive salary plus service charge 28 days’ holiday including public holidays Contributory pension scheme Health cash plan and discounted dental cover Refer-a-friend bonus scheme Worldwide staff rates for you, your friends, and family across Meliá Hotels International hotels Food & beverage discounts (subject to outlet participation) Unlimited access to Meliá’s online learning platform Career progression opportunities across more than 350 hotels worldwide Team celebrations, recognition events, and high‑street discounts Mission As a Groups Sales Executive, you will play a key role in ensuring the successful planning, coordination, and delivery of groups and events from contract stage through to post‑event follow‑up.

You will work closely with clients and internal departments to deliver seamless experiences while maximising revenue opportunities and ensuring exceptional customer satisfaction. Key Responsibilities Coordinate all aspects of groups and events from confirmation through to completion Act as the main point of contact for clients throughout the planning process Prepare and issue BEO batches, weekly event summaries, conference and banqueting reports, and operational documentation Ensure all bookings and event details are accurately loaded into SAP in a timely manner Conduct hotel showrounds for new and existing clients Liaise effectively with operational departments to ensure smooth event delivery Support the Groups & Events Sales Manager with operational tasks and workload allocation Follow up on deposits, contracts, billing instructions, and event documentation Meet and greet delegates and clients during events where required Manage client feedback and post‑event follow‑up to encourage repeat business Handle guest queries and complaints professionally and efficiently Support upselling opportunities across Food & Beverage outlets and event spaces Attend operational meetings and represent the department where required Ensure all office administration and filing systems are maintained professionally Build strong working relationships with internal departments and external clients What are we looking for Previous experience within Groups & Events, Meetings & Events, or hotel sales coordination Strong organisational and multitasking abilities Excellent communication and interpersonal skills A proactive and detail‑oriented approach Ability to work efficiently in a fast‑paced hospitality environment Passion for customer service and event delivery excellence Experience using hotel systems such as SAP is advantageous Confidence in handling operational challenges and client expectations professionally Flexibility and strong teamwork skills Eligibility to work in the UK is essential Commitment to Diversity & Inclusion Meliá Hotels International is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is respected, supported, and empowered to succeed. #J-18808-Ljbffr