Google Ads Account Manager / Customer Success Manager

Rose Talent Solutions partners with growing businesses to build full-time nearshore teams that function seamlessly as part of their in-house staff. All of our team members work U.S. business hours and integrate directly into existing systems to deliver optimal results.

To Apply, fill out this application form here:

Account Manager / Customer Success Manager — Full-time RemoteJoin our team as a technical Account Manager, providing hands-on expertise and strategic guidance to digital marketing clients. You'll run performance reviews, troubleshoot campaign challenges across Google Ads, Meta, and TikTok, and serve as the trusted advisor bridging agency and client needs. This role blends technical depth with strong client relationships—ideal if you love solving problems and helping clients grow.

Responsibilities:

- Conduct regular performance review calls with clients, analyzing results and recommending optimizations

- Provide technical guidance on Google Ads, Meta, and TikTok platform strategy and execution

- Identify campaign underperformance and recommend data-driven solutions

- Support both performance marketing and creative clients with strategic advice

- Act as the primary client-facing contact for technical and strategic questions

- Collaborate with internal team to ensure client expectations are met and exceeded

- Document client feedback and insights to inform ongoing account management

What We Are Looking For:

- 3+ years working in an Account Manager, Account Executive, or similar client-facing role at a digital marketing agency

- 3+ years experience serving US, UK, or Canadian clients

- Hands-on proficiency with Google Ads, Meta Ads, and TikTok (not just theoretical knowledge)

- Strong ability to explain technical concepts to non-technical stakeholders

- Background in either performance marketing or creative services (or comfort bridging both)

- Excellent written and verbal English communication

- Proactive problem-solver who takes ownership of client success

- Must be located in an EST/CST timezone country (e.g., Colombia, Brazil, Peru, Ecuador, Panama)

What the Role Is Not:

- Not a purely operational role — strategic thinking and client advising are core

- Not a sales position — the focus is on retention, optimization, and trust-building

- Not siloed — you'll work closely with account directors, strategists, and the broader team

- Not about vanity metrics — we care about actual client ROI and satisfaction

To Apply, fill out this application form here: