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Gerente comercial

Keeta

São PauloFull-timeMid LevelOn-site

Job Description

About Us


Keeta is a technology-driven delivery platform that connects consumers with local food and retail merchants and couriers. Operating as an independent brand under Meituan, one of the world’s largest tech-driven retail companies, we are driven by the mission: "Help People Eat Better, Live Better."


Since its founding in March 2010, Meituan has revolutionized the digital landscape, reshaping supply and demand dynamics across service and product retail through rapid growth and innovation. Keeta builds on this industry influence, bringing exceptional capabilities, swift responsiveness, and quality service to elevate the delivery sector and enhance the lives of users worldwide. Within just one year, Keeta has become an industry leader in Hong Kong.

With our ongoing expansions into new markets including Brazil, Keeta offers exciting opportunities to join a transformative journey that is shaping the future of delivery and retail. We combine Meituan’s global expertise with local innovation to deliver exceptional, customer-centric services and seamless experiences. Join Keeta as we take this success story into new markets, driving innovation, growth, and excellence.


Role Overview


We are looking for a Commercial Manager to lead and develop a team of Commercial Executives responsible for the East Zone and North Zone. You will be responsible for driving acquisition of new restaurant partners (hunting) while nurturing and growing existing accounts (farming), ensuring our supply side is robust, diverse, and competitive.


Key Responsibilities

  • Lead, coach, and mentor a team of Commercial Executives (hunters and farmers)
  • Set individual and team KPIs, monitor performance, and drive accountability
  • Conduct regular 1:1s, pipeline reviews, and field ride-alongs
  • Recruit, onboard, and retain top commercial talent


Hunting (New Business Acquisition)

  • Define and execute territory plans to penetrate the Zona Leste and Zona Norte market
  • Identify high-potential restaurant segments (independent, chains, dark kitchens)
  • Oversee the full acquisition cycle: prospecting, pitching, negotiation, and onboarding
  • Ensure hunters meet weekly/monthly signing targets


Farming (Account Growth & Retention)

  • Build strategies to increase order volume, participation in promotions, and platform engagement
  • Monitor account health metrics: churn risk, order frequency, GMV per partner
  • Coordinate cross-functionally with Operations and Marketing to resolve partner issues
  • Drive reactivation of inactive or low-performing accounts


Market Intelligence & Strategy

  • Analyze competitive landscape and local market dynamics in Tatuapé
  • Identify whitespace opportunities (cuisine gaps, underserved areas, peak-hour coverage)
  • Report insights and propose tactical adjustments to regional leadership


Requirements

  • 3+ years of experience managing commercial/sales teams, preferably in marketplaces, food delivery, SaaS, or B2B services
  • Proven track record with both hunter and farmer team models
  • Data-driven mindset — comfortable with dashboards, CRM tools, and pipeline managementExcellent negotiation, communication, and presentation skills
  • Hands-on leadership style — willing to be in the field alongside the team
  • Fluent English

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