General Sales Manager

About the Company We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands and selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and are committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Position Details Location: Bishop Stortford Land Rover Contract Type: Permanent Full Time Salary: Up to £80,000 OTE (£50,000 to £55,000 basic plus bonus) Hours: 44 Hours – Mon to Fri 9:00 am to 6:00 pm (with one late finish to 7 pm and a day off midweek), Sat 9:00 am to 5:00 pm and Sunday 11:00 am to 3:00 pm (rota basis) Job Summary A rare and exciting opportunity has become available at Bishop Stortford Land Rover as a General Sales Manager. If you have what it takes to lead an established department in an electrifying franchise, we would love to hear from you. The successful candidate will receive an industry leading remuneration package with access to in‑house training.

As Sales Manager you will act as a role model for customer service excellence, always leading by example. You will develop long‑lasting, meaningful relationships with our customers and coach and motivate the team to do the same. You will report into the General Manager.

You will oversee the day‑to‑day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep technicians, detailers and photography team so that you can deliver marketing standards. Responsibilities Managing the full sales process, from web inquiry to phone and showroom Managing staff performance through structured 1‑to‑1s and training & development Implementing department targets and brand KPIs Responsible for buying in vehicles and ensuring up‑to‑date stock pricing Ensuring full FCA compliance within the Sales Department Managing and owning our Customer Satisfaction Qualifications You should have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences.

You should demonstrate experience in leading a highly motivated team and know how to get the best out of each team member. Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You need the ability to understand finance and insurance product regulations and have excellent communication skills, with the ability to influence and negotiate a sale.

A full UK driving licence is essential. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months full pay for maternity and adoption leave, and 2 weeks full pay for paternity leave Access to the Techscheme for discounted technology purchases with flexible payments Health & Wellbeing Eyecare vouchers to help cover vision care needs Smart Health – 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover Financial Wellbeing MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app Free will‑writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts Employment & Equal Opportunity Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment, including verifying your recent employment, address, credit history, and a standard criminal record check. For roles that require driving, a driving licence check will also be carried out. Please note that all offers of employment are made subject to a 6‑month probation period commencing from your start date.

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