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General Manager

Sophia’s - A Brunch Counter

PhoenixFull-timeMid LevelOn-site

Job Description

Experience Required : Minimum 5 years of restaurant management experience About Sophia's Sophia's is more than a restaurant, it's an experience. Rooted in quality, warmth, and thoughtful hospitality, Sophia's blends exceptional food, elevated counter-service dining, and a strong sense of community. We're seeking a seasoned General Manager who is passionate about leadership, people, and excellence, and who takes pride in running a beautiful, high-energy operation. Sophia's is a brunch-focused restaurant open daily from 7:00 AM to 3:00 PM-no late nights required. The Opportunity As the General Manager, you will be the heartbeat of Sophia's. You'll lead daily operations, inspire a strong team culture, uphold brand standards, and ensure an outstanding guest experience every single day. This role is ideal for a hands-on leader who thrives in a fast-paced restaurant environment and knows how to balance people, performance, and profitability. Key Responsibilities Lead and oversee all front- and back-of-house operations Recruit, train, coach, and develop a high-performing team Foster a positive, respectful, and accountability-driven culture Ensure exceptional guest experience and service standards Manage scheduling, labor control, and payroll efficiently Oversee food quality, cleanliness, safety, and compliance Monitor budgets, control costs, and drive revenue growth Inventory and ordering Partner with ownership to execute brand vision and operational goals Handle guest feedback with professionalism and care Lead by example on the floor with the team and guests Qualifications Minimum 5 years of experience as a Restaurant General Manager or Manager Strong background in restaurant operations (fast-casual or full-service preferred) Proven leadership, team-building, and coaching skills High-energy, passionate leader who builds strong teams and creates a positive, motivating culture Excellent communication and problem-solving abilities Strong understanding of P&L, labor management, and cost controls High standards for hospitality, cleanliness, and food quality Ability to thrive in a fast-paced, high-volume environment Flexible schedule required, including weekends and peak business days Competitive salary (based on experience) + Bonus structure based on performance Comprehensive health, dental, and vision benefits Supportive ownership and leadership team Pride in leading a restaurant that truly cares about quality and community Who You Are You're a confident, energetic, and experienced leader who loves hospitality, values teamwork, and understands that great restaurants are built on strong culture and consistent execution. You're organized, hands-on, and take pride in running a tight, but warm operation.

Seniority level Director Employment type Full-time Job function Management and Manufacturing Restaurants #J-18808-Ljbffr

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