General Manager

Position Overview The General Manager drives the success of the restaurant through the direction and control of operations that ensure a positive guest experience and company profitability. The General Manager directs the operation of the restaurant, attains sales and profit objectives, and maintains the highest standards of food quality, service, cleanliness, safety, and sanitation by supervising Assistant Managers and Team Members. Essential Functions Displays, encourages, and inspires high morale and motivation in the restaurant.

Creates positive relationships with team members and guests by treating everyone with respect. Ensures proper training of new team members and provides recurring training for ongoing employees. Minimizes turnover by responding to and resolving team member issues.

Supports and practices an open‑door policy. Promotes an atmosphere of positive guest relations and builds guest relationships. Responds to guest complaints or concerns professionally and in a timely manner.

Establishes a positive relationship with local authorities and seeks their help in managing regulatory and governance issues. Implements advertising and promotional campaigns. Reviews financial information, monitors budget, and takes action to correct deviations.

Uses the computer for review and analysis of information. Drives positive labor results through proactive scheduling and reaction to business trends. Maintains and controls restaurant assets, monitors on‑hand inventory, and ensures compliance with cash‑control policies.

Supervises cleaning and maintenance of equipment and arranges repairs, contracts, and other services as directed. Maintains restaurant cleanliness and organization for interior and exterior in accordance with brand and company standards. Follows the standards of company policies and procedures and operates in accordance with the brand’s Operations Manual.

Demonstrates organizational skills, completes assignments on time, develops personal goals, and maintains a neat and professional appearance. Executes company programs and decisions with support and commitment. Qualifications Professional oral and written communication skills.

Strong organizational and time‑management skills. Ability to work well under pressure and solve problems effectively. Ability to take direction and give direction.

Flexibility to adapt to shifting needs. Team‑oriented and service‑driven. Excellent attendance and willingness to work all shifts when the restaurant is open.

Location: Moes Southwest Grill – Nashville Job Type: Salary/Full‑Time #J-18808-Ljbffr