General Manager

Job Description Job Description Overview Opportunity: General Manager Carte Hotel San Diego is seeking a visionary, operationally savvy General Manager to lead our lifestyle-driven team in the heart of San Diego’s vibrant Little Italy district. As the General Manager, you will drive a curated guest experience and oversee all hotel operations to maximize profitability while maintaining the sophisticated standards of the Curio Collection. You will mentor a high-performing team to deliver exceptional financial results and refined service standards, ensuring the property remains San Diego’s premier boutique destination.

Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.

Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills Associate or Bachelor’s Degree in Business, Hospitality or a related field. Previous hotel management experience required. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.

Occasional travel required. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It