General Manager

Up to 300 customers on site, team of 6 BaxterStorey staff providing light breakfast, lunch and coffee breakout areas along with Barista coffee bar plus hospitality and VIP events. Monday to Friday working hours. 28 Days holiday including bank holidays Plus your birthday off 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. We are looking for a General Manager who motivates their team to exceed expectations at every turn. Job Description Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business Continually look to develop your team through mentoring, training, recognition, and empowerment Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance Qualifications Previous experience as a General Manager Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Equal Opportunities We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.

We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. #J-18808-Ljbffr