French Customer Support Specialist – Sound Equipment Industry | Seville
Foundever
Job Description
Foundever is looking for French and English Customer Support Specialists to join an international project supporting a leading company in the electronic device warranty and insurance sector.
This opportunity is ideal for candidates who enjoy customer interaction, problem-solving, and working in a multicultural environment while developing their career within a global company.
Key responsibilities:
- Manage warranty and insurance coverage for electronic devices.
- Handle customer queries, incidents, and claims professionally and efficiently.
- Provide customer support in French while using English as a working language.
- Deliver a positive customer experience in every interaction.
What we offer:
- Temporary contract (6 months) with real possibilities for continuity.
- Hybrid work option available after the nesting period and achievement of campaign KPIs (up to 50% remote).
- Paid online training included in the contract.
- Modern office located in Seville.
- Working schedule:
- - Monday to Friday: 10:00 – 18:00
- International and multicultural work environment.
- Career development opportunities within Foundever.
- Additional employee benefits including language classes, referral program, technology discounts, and wellbeing initiatives.
Requirements:
- Native or bilingual level of French.
- Advanced English level (minimum B2).
- Strong communication and customer-oriented skills.
- Previous customer service experience is a plus.
- Availability to work on-site in Seville.
Start date:
07/09/2026
Why Join Foundever?
We invest in the growth, wellbeing, and success of our people.
✔ Continuous training and professional development
✔ Career opportunities in an international company
✔ Work-life balance support
✔ Wellbeing program: Move Well – Eat Well – Live Well – Do Well
Create your best moments. Join #FoundeverLife.