Food & Beverage Assistant

Job DescriptionWho We Are Calusade Hotels Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan. Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties.

At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong. 1. POSITION SUMMARY The Food & Beverage Team Member is responsible for delivering exceptional service across restaurant, bar and banqueting operations.

This role requires strong guest engagement skills, bar service competency and full alignment with Calusade Hotels service standards and core values. The successful candidate will maintain high standards of interaction with guests and colleagues, ensure efficient service delivery and contribute positively to the overall guest experience and commercial performance of Kilmore Hotel. 2. KEY RESPONSIBILITIES Responsibility Area Detail Guest Service Excellence Deliver professional, friendly and attentive service to all guests across restaurant, lounge and bar areas.

Bar Service & Beverage Preparation Prepare and serve alcoholic and non-alcoholic beverages in accordance with company standards, licensing laws and responsible service practices. Order Taking & Service Delivery Accurately take food and beverage orders, ensure correct service sequence and maintain service flow during busy periods. Banqueting & Events Support Assist with weddings, conferences and events as required, ensuring timing, presentation and service standards are upheld.

Cash Handling & POS Systems Operate POS systems accurately, process payments correctly and reconcile transactions in line with financial procedures. Stock & Cellar Management Support stock rotation, bar replenishment and basic cellar management in line with company controls. Alkimii & Compliance Systems Complete daily operational and compliance checklists using the Alkimii system.

Health, Safety & Licensing Compliance Adhere to food safety, health & safety and responsible alcohol service legislation at all times. 3. STANDARDS & BEHAVIOUR - Maintain professional grooming and uniform standards. - Demonstrate care, consistency and excellence in all guest interactions. - Work collaboratively and respectfully with colleagues. - Participate in mandatory training including Food Hygiene and Mapal Flow modules. - Uphold Calusade Hotels core values in daily service delivery. 4. CANDIDATE PROFILE - Previous experience in food & beverage service required. - Bar experience essential. - Knowledge of responsible alcohol service and licensing regulations. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment. - Good organisational and multitasking ability. - Flexible availability including evenings and weekends. 5.

CORE COMPETENCIES - Guest Service Excellence - Bar & Beverage Knowledge - Service Standards & Professional Conduct - Team Collaboration - Systems Accuracy & Compliance - Alignment with Company Values Why Join Calusade Hotels At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service a place where our teams feel valued, supported and proud to belong. We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality.

Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us. When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day. What we offer: Opportunities for career progression across our hotel group Ongoing training, learning and professional development Employee recognition programmes celebrating great performance Incentives and rewards that recognise commitment and excellence Staff rates across our hotels Complimentary meals on duty Pension scheme Healthcare benefits A supportive team culture and positive working environment Employee wellbeing initiatives and support programmes Competitive pay and benefits The opportunity to build a rewarding long-term career in hospitality At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.

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