Food and Beverage Attendant - Next Melbourne

About La Madonna Restaurant:

Next Hotel Melbourne is a brand-defining hotel located in Melbourne’s premier retail and dining destination, 80 Collins. The hotel features 255 guest rooms & suites, La Madonna Restaurant & Bar with Australia’s first in-hotel barrel aging program, The Club, Meeting Rooms, Fitness Centre, and curated art from renowned Australian artists. We cater to guests seeking exceptional design, immersive experiences, and thoughtful service.

About Next Hotel Melbourne:

Next Hotel Melbourne embodies luxury and sustainability. We are dedicated to minimizing environmental impact through extensive recycling and upcycling efforts, alongside a focus on sustainable wine offerings from like-minded producers.

Role Overview:

We are seeking passionate restaurant professionals who excel in delivering service excellence and possess a deep understanding of food and beverage. As a Food and Beverage Attendant, you will engage guests with warmth and expertise, enhancing their dining experience through your knowledge of our cuisine and beverages.

Key Responsibilities:

• Warmly welcome guests, ensuring their comfort and fostering a personal connection.


• Provide detailed and passionate descriptions of dishes and beverages.


• Artfully upsell to enhance guest experiences, demonstrating your enthusiasm for our offerings.


• Continuously expand your knowledge of produce, beverages, and cuisine.


• Anticipate and fulfill guests' needs, including special occasions and dietary requirements.


• Maintain impeccable hygiene and food safety standards at all times.

Requirements:

• Minimum 2 years of experience in a similar role within a high-end dining environment.


• Strong knowledge of food, wine, and service; familiarity with Coastal Italian cuisine is advantageous.


• Valid Victorian RSA (Responsible Service of Alcohol) certification.


• Impeccable grooming, attention to detail, and the ability to multitask under pressure.


• WSET certification is preferred.

What We Offer:

• Opportunities for career growth, professional development, and mentoring.


• Access to barista-grade coffee machines for all associates.


• Modern staff amenities including fully equipped break areas and change rooms.


• Significant discounts on dining, beverages, and accommodation within the hotel.


• Discounted staff parking and a commitment to equal opportunities and a positive staff culture.

Become part of a company committed to redefining service excellence while placing the guest experience at the forefront. At Next Hotel Melbourne, we recognize our human team as our most valuable asset in achieving our goals.

Next Hotel Melbourne is an equal opportunity employer, fostering an inclusive and supportive workplace environment.

#J-18808-Ljbffr