Field Service Technician
SITECH CS
Job Description
SITECH Construction Systemsis theTrimbleHeavy Constructiondistributors forthe Eastern and Central Australia. Trimbleoffers a range of GNSS and UTS machine control systems to suit graders, excavators, dozers, scrapers, compactors and more.Trimble machine control systems provide guidance to the operator to comply with a 3D model in civil construction and mining.
About the role
Based in Cairns with extensive customer visits, this role is a hybrid technical position combining field installation and commissioning of Trimble technology with high-level product support and customer training. It is ideal for a trade-qualified individual with strong problem-solving skills and a passion for technology, who enjoys working both independently and directly with customers.
Key responsibilities:
- Perform complete installations of Trimble 2D/3D machine control systems and associated technologies
- Oversee the entire installation process including quality assurance of products, third party welding, calibration, and commissioning
- Provide first-line and advanced product support for Trimble systems (e.g., Siteworks, Earthworks, productivity tools) remotely and on-site
- Document support cases and site work in CRM and support platforms
- Attend trade shows and field dayswhen required
About you
- Strong diagnostic and fault-finding skills
- Ability to drive long distances and work effectively at remote customer sites
- Excellent interpersonal and customer service skills
- An interest in or willingness to learn geospatial and positioning principles
Why choose us?
We are a long-established company made up of people with widely varying skill sets, interests and cultural backgrounds – what we share is a pride in what we do and a genuine respect for each other.
The successful applicant will be supplied with the following:
- Company vehicle with fuel card
- Company mobile phone & laptop
- Performance-based incentives
- Two extra leave days per year
- Excellent and reliable support and training including Trimble product training
- Employee Assistance Program (EAP) – complementary confidential sessions in counselling, wellbeing coaching, financial coaching and much, much more!
- Long-term career prospects with potential for relocation and diversification within our group of companies: #brands