Field Service Engineer

Company Description ForTecMedical is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec's commitment to excellence, integrity, and positive culture defines our organization.

Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment. What We Offer: At ForTec, caring for others starts with caring for our team. That's why our benefits go beyond the basics: Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.

Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program. Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources. Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members.

Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities. Job Description Our continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals. Weare currently seeking a Field Service Engineer to join our team.

This is a great opportunity for someone with medical equipment service experience who enjoys working independently and contributing your skills to ensure we deliver the highest quality mobile surgical technology solutions to our clients. Primary Responsibilities: Maintain, repairand calibratesurgical lasers Visually inspect, repairand performcalibration on equipment; ensuresafety, proper operation, physical completeness and aesthetically pleasing exterior of equipment prior to releasing the machine for use Performpreventative maintenance on all equipment, ensuring optimal operation Inventoryand orderrepair parts, and ensureback up supplies are available for efficient repair of equipment Followproper safety procedures for equipment repair and usage Contactmanufacturing representative for repair instructions or when requesting on-site assistance Maintainproper flow of information regarding laser repair / progress status Communicatewith company Service Engineers, Operations Personnel, and Management in an effective and timely manner when needing assistance in obtaining parts or contacting for 3rdparty repairs Followup with technicians following a repair to insure equipment functioned properly Communicatewith operations when equipment are operational/ready for service or out of service/inoperative/non-functioning Complete timely and detailed Service Reporting, to include: Maintenance & PM documentation, to maintain an accurate account of each service event Purchase order and parts requests and packing slip submittal Participatein continuing education of new equipment as necessary Assistin training new service engineers on repair and operation of equipment Qualifications Requirements / Preferences: Bachelor's degree in electrical or biomedical engineering strongly preferred; Associate's degree in electronics technology is a minimum requirement Minimum 2 years' experience in medical equipment service; candidates withsurgical laser experience is a plus Flexible schedule with the ability to travel up to 50% Valid driver's license and acceptable driving record Must be able to manipulate 50+ pounds of medical equipment What You Need To Be Successful: Must have good eye/hand coordination for complicated repair tasks Must have basic knowledge of electronics and laser physics Outstanding decision-making and problem-solving skills Customer service focused Proficient in Microsoft Office Join ForTec Medical - make YOUR impact today! Additional Information All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. Employment Type: Full Time Salary: $70,000 - $90,000 Annual