F&B Floor Manager
Warren Street Hotel
Job Description
Job Description Job Description Reports directly to the F&B Manager and fully responsible for the service of the restaurant outlet.To assist in all other outlets within the department whenever needed, i.e. room service and special events. To provide outstanding guest services and to motivate the Food & Beverage team to achieve budget and exceed guest expectations. MAIN DUTIES TO INCLUDE BUT NOT LIMITED TO: To act as a role model for the Food & Beverage team, particularly in guest contact skills and personal presentation To maintain a constant and active presence on the floor and to both support and direct the service team To assist the F&B Manager in recruiting and retaining high caliber employees for the department To ensure effective departmental communication takes place through pre-service meetings,one-on-one coaching To prepare weekly departmental payroll To execute a weekly departmental schedule To prepare a monthly summary for the restaurant department to include sales figures, personnel and training updates, and new ideas To consistently and thoroughly execute all daily reporting, opening and closing paperwork, and health department checklists To ensure all allergies procedures are followed at all times REQUIREMENTS: Minimum of 2 years of F&B management experience in a luxury hotel or fine dining restaurant in NYC Exceptional organization and administrative skills Friendly demeanor Excellent level of spoken and written English Must have or be able to obtain a NYC food handler's license TIPS certified a plus, but not a requirement Proficient skills in Microsoft office and able to build spreadsheets, etc.
Must understand point of sale systems such as Micros Must be open to working AM/ PM shifts, week days, weekends and holidays EMPLOYEE BENEFITS: Paid vacation, sick and personal days Health, dental, vision and life insurance plans Commuter benefits Holiday staff parties and staff appreciation events In house uniform dry cleaning services Employee meals while on duty