Estimator (Restoration Xactimate) - X94XXV9R

Estimator (Restoration – Xactimate)

Role Summary

The Estimator is responsible for producing accurate, complete, and timely Xactimate estimates for restoration projects across emergency, repair, and contents workstreams.

This role directly impacts project profitability, cycle time, and file quality by ensuring all required scope is captured early, properly documented, and aligned with site conditions, insurer requirements, and company standards.

The Estimator owns the initial estimate, revisions, and supplements, and works closely with Project Managers, Project Controls (PCC), Operations, and adjusters to move files efficiently from assignment to approval, production, and invoicing.

Core Responsibilities

1. Xactimate Estimating

Build detailed and accurate estimates using Xactimate

Ensure proper line item selection, estimate structure and organization, and categorization by workstream (Emergency, Repair, Contents)

Review and interpret photos, sketches, moisture maps, and site documentation

Ensure all required scope is included: mitigation/drying, demolition, cleaning and contents, reconstruction, and specialty trades and code requirements where applicable

Deliver estimates that are clear, complete, and easy for adjusters and internal teams to review

2. Initial Estimate Delivery

Complete estimates within company SLA:

– Emergency: target 48 hours (max 4-day exception)

– Repair/Contents: target 5 days

Prioritize work based on operational urgency, job stage, and impact to production or approvals

3. Revisions, Supplements & Change Orders

Prepare and submit estimate revisions, supplements, and change orders

Identify and capture missed scope, hidden damages, and scope changes

Provide proper backup: notes, photos, and clear justification

Respond to internal and adjuster feedback within 24 hours

4. Scope Accuracy & Field Alignment

Validate estimates against site conditions and PM and field team input

Identify gaps, risks, or inconsistencies before submission

Ensure estimate reflects how the project will actually be executed

5. Trade & Cost Validation

Review subcontractor quotes for scope completeness and pricing accuracy

Ensure alignment between trade pricing and the Xactimate estimate

Flag and resolve discrepancies

6. Documentation & File Quality

Ensure all estimates include detailed line items, estimate notes, and supporting documentation

Maintain organized version control and revision history

Ensure files are audit-ready for internal review and insurer requirements

7. Collaboration & Communication

Work closely with Project Managers, Project Controls (PCC), and Operations Managers

Provide clear communication to adjusters and clients when required

Support project execution through estimate clarifications, scope updates, and issue resolution

Success Metrics

Timeliness

% of estimates completed within SLA

Revision turnaround time within 24 hours

Accuracy & Quality

Minimal missed scope after job start

Low internal rework required

Estimates submitted complete and properly documented

Financial Performance

Estimates support company gross profit targets

Strong supplement capture on scope changes

Reduced revenue loss from under-scoping

Operational Impact

No delays to job start, approvals, or invoicing

Smooth handoff to Project Managers and PCCs

Collaboration

Positive feedback from PMs, PCCs, and Operations

Clear and professional communication with stakeholders

Qualifications & Skills

Experience in restoration estimating (residential and/or commercial)

Strong working knowledge of Xactimate

Ability to interpret site documentation, photos and sketches, and scopes and reports

Understanding of mitigation, reconstruction, and contents handling

Strong attention to detail and organization

Ability to manage multiple files and deadlines

Strong communication and problem-solving skills