Enterprise Solution Consultant (Technical Pre-sales)

About the Role

The Solution Consultant is a senior technical pre-sales role responsible for converting complex enterprise business requirements into credible, scalable, and commercially viable solutions that drive successful customer outcomes.

This is a full-time (CLT) position in a hybrid working model for our São Paulo office.

Responsibilities

• Technical Discovery & Solution Design: Independently lead business and technical discovery, understand customer architecture and requirements, and design scalable end-to-end solutions.
• Architecture & Integrations: Independently define and communicate solution architecture, APIs, integrations, data flows, and deployment approaches with customer technical teams.
• POC & Technical Validation: Own the design and management of POCs, define success criteria, and address technical requirements and objections.
• Enterprise Deal Leadership: Own the technical side of complex enterprise sales cycles, working closely with Sales to remove blockers and drive deals toward technical closure.
• Enterprise Readiness: Work directly with IT, Security, Architecture, and Infrastructure teams on requirements such as data residency, security, scalability, high availability, and deployment models.
• Commercial Mindset: Balance customer needs with technical feasibility, implementation complexity, cost, scope, and commercial outcomes.

Qualifications

• Technical Expertise (Must-Have): Strong understanding of APIs, integrations, system architecture, and cloud environments. Able to independently lead technical conversations with customer teams.
• Enterprise Pre-Sales Experience: Proven experience independently leading technical workstreams within complex enterprise sales cycles, from discovery and solution design through POC and technical validation.
• API & Integration Knowledge: Strong understanding of REST APIs, webhooks, authentication, JSON, system-to-system integrations, and data flows.
• Enterprise Architecture: Familiarity with SaaS architecture, AWS, Azure, or GCP, multi-tenant and single-tenant environments, private networks, scalability, and high availability.
• POC & Technical Validation: Experience owning POCs or technical validations for enterprise customers, including defining success criteria and addressing technical, security, and architecture requirements.
• Enterprise Stakeholder Management: Experience working directly with senior technical and business stakeholders, including IT, Architecture, Security, Infrastructure, and executive-level decision makers.
• AI Knowledge: Familiarity with LLMs, RAG, AI agents/workflows, model selection, and enterprise AI integrations. Deep ML expertise is not required.
• Commercial Mindset: Ability to understand how technical decisions impact deal size, implementation complexity, cost, scope, and revenue.
• Communication: Strong English communication skills, with the ability to communicate effectively with both technical and business stakeholders.

About AI Rudder

• AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.
• Founded in 2019 and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.
• Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.
• Most recently, we have raised $50M in a Series B fundraising from leading global investors including Tiger Global, Peak XV Partners, and Cathay Innovation.

How We Work

• AI-first: AI isn't a tool we reach for. It's the default we start from. Every team, every workflow: AI-first.
• Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work.
• Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.