Enterprise Account Executive, London

Overview

As an Account Executive, you will drive growth within an established enterprise portfolio, combining strategic account management with consultative enterprise selling. You’ll engage C-level executives to deliver measurable outcomes through Operations Cloud adoption and multi-product expansion. This role sits at the core of PagerDuty’s mission to enable always-on digital experiences, partnering with cross-functional teams to secure long-term customer value.

You’ll lead high-value deals that shape how large organizations leverage PagerDuty for digital resilience.

Pay / Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• Employee Stock Purchase Program
• Generous paid vacation time

• Own and grow a defined set of enterprise accounts, driving upsell, cross-sell, and expansion opportunities
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling
• Develop and execute strategic account plans to identify growth areas and competitive positioning
• Drive adoption of PagerDuty’s Operations Cloud by communicating business value and ROI
• Lead complex, multi-product sales motions and coordinate with Solution Consultants for validation and PoCs
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using MEDDICC
• Collaborate with Customer Success, Product Management, and Renewals to ensure satisfaction and retention

• 8+ years in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software
• Proven success managing a quota in complex, long-cycle enterprise sales
• Experience selling to and influencing C-level executives
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting
• Bachelor’s degree or equivalent experience

• Relationship-building
• Executive communication
• Negotiation
• Salesforce (SFDC)
• MEDDICC methodology
• Command of the Message (COM)