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English Speaking Sales Development Representative (US/UK English)

Ignite

MadridFull-timeMid LevelOn-site

Job Description

Founded in 2011, our core purpose is to equip online retailers of all sizes with cutting-edge site search and product discovery solutions. Our software directly elevates conversion rates, enhances customer loyalty, and drives top-line revenue for digital brands globally.

We cultivate a vibrant, collaborative, and people-first workplace culture. Driven by a diverse global team from all over the world, we engage with clients in their local languages. Our team is guided by a commitment to ongoing learning, rapid innovation, and delivering impactful, user-friendly tools to thousands of expanding e-commerce businesses around the world.

We are currently looking for a motivated, target-driven Sales Development Representative (SDR) to help accelerate our market presence in UK and US English-speaking regions.

Position Overview & Key Responsibilities

You will serve as a primary growth driver by discovering high-potential leads and growing our sales pipeline across UK and US English-speaking markets through consistent, high-volume outbound outreach.

  • Outbound Sales Execution: Perform 60 to 70 cold calls each day to key decision-makers at target e-commerce companies.
  • Account Mapping & Prospecting: Research, identify, and contact prospective SMB and mid-market accounts in UK and US English-speaking regions.
  • Consultative Selling: Reach out to prospects, uncover their operational pain points, and demonstrate how our product discovery software solves their challenges.
  • Pipeline Qualification: Effectively vet inbound/outbound leads and schedule confirmed product demos for our Account Executives.
  • Multi-Channel Strategy: Run structured outreach efforts combining phone calls, tailored email sequences, and strategic LinkedIn engagement.

Candidate Requirements

Must-Haves:

  • Cold Calling Expertise: Proven track record in high-volume phone outreach and B2B cold calling.
  • Performance Success: Consistent history of hitting daily call activity targets and monthly meeting quotas.
  • Foundational Sales Ability: Strong resilience, active listening skills, confident objection handling, and an engaging phone manner.
  • CRM Familiarity: Hands-on experience with modern sales tech stacks (such as Salesforce, HubSpot, or automated engagement platforms).

Nice-to-Haves:

  • Domain Expertise: Background in SaaS, digital marketing software, e-commerce platforms, or site search technology.
  • Professional Background: Prior success in high-tempo outbound sales roles or fast-growing tech startups.

Language Requirements:

  • Fluent UK/US English: Essential for engaging prospects effectively and establishing credibility across UK and US English-speaking markets.
  • Professional English or Spanish: Required for internal team meetings and cross-departmental collaboration.

Work Setup, Hours & Onboarding

  • Work Model: 100% In-Office — This position is based strictly at our Madrid office. Please note that relocation support or financial assistance is not provided; candidates must already reside in Madrid or relocate independently.
  • Working Hours: Monday to Thursday: 09:00–18:00; Friday: 09:00–15:00.
  • Onboarding: A comprehensive 4-week training plan during your first month to ensure complete mastery of our platform, value proposition, and internal workflows.

Compensation & Performance Bonuses

We provide a competitive, performance-oriented compensation scheme that offers significant upside for overachievers:

  • Base Salary: €30,000 gross per year.
  • Uncapped Monthly Commission: €600 target base payout with aggressive scaling multipliers:

    • Reach 80% quota: 1.3x multiplier
    • Reach 100% quota: 2.0x multiplier (€1,200 payout)
    • Reach 150% quota: 3.0x multiplier (€1,800 payout)
  • Quarterly Incentive: Maintain an average quota attainment above 150% over a quarter to apply the 3.0x multiplier retroactively across all three months.
  • Career Growth: Clear promotion pathways into Account Executive roles.

Benefits & Employee Perks

  • Employment Contract: Permanent contract (Indefinido) starting on day one.
  • Flexible Schedule: Early Friday finishes at 15:00 every week.
  • Paid Time Off: 22 days of annual leave, plus fully paid company holiday closure from December 24th through December 31st.
  • Office Amenities: Modern, open-plan workspace equipped with ping-pong tables, arcade games, foosball, and comfortable lounge areas.
  • Perks & Community: Free daily snacks and fresh fruit, monthly team lunches, regular post-work socials, and flexible benefit options.

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