Employee Relations Specialist (HR)
Impetus Career Consultants
Job Description
Job Title: Senior Specialist – Human Resources (Employee Relations) Location: Chennai Experience: 5–7 Years We are looking for a highly motivated and experienced Senior Specialist – HR (Employee Relations) to manage HR service delivery and employee relations initiatives across multiple locations. Key Responsibilities Manage Employee Relations (ER) service delivery through ServiceNow, query management, and case resolution. Design and lead employee listening initiatives, focus group discussions, skip-level meetings, and engagement forums.
Proactively address employee grievances, concerns, and workplace issues. Partner with business leaders on performance management discussions and improvement plans. Support the resolution of disciplinary matters, grievances, involuntary separations, leave-related concerns, and other sensitive employee cases.
Ensure consistent documentation, reporting, and tracking of employee relations cases. Prepare monthly ER reports and share insights based on trends and employee feedback. Collaborate with HR Business Partners and leadership teams to ensure effective case management and communication.
Drive implementation and communication of HR policies, procedures, and programs. Participate in HR projects and initiatives aimed at enhancing employee experience and organizational effectiveness. Required Skills & Competencies Strong experience in Employee Relations.
Excellent communication, stakeholder management, and interpersonal skills. Strong coaching, influencing, and conflict-resolution capabilities. Ability to manage multiple priorities in a fast-paced environment.
Strong analytical and problem-solving skills with a customer-focused mindset. Experience handling sensitive employee matters with confidentiality and professionalism. Proficiency in HR case management tools and reporting.
Qualifications Bachelor's or Master's degree in Human Resources, Business Administration, or related field. 5–7 years of relevant HR experience with a focus on Employee Relations.