E-commerce Customer Support Specialist (Dutch speaking)

As part of our expansion across Europe, we're looking for a French speaking Customer Support Specialist to join our high performing, customer centric teams. If you're excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move. What you'll be doing ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Guide new clients through onboarding and implementation journeys

Act as a trusted partner, ensuring customers get maximum value from the product Deliver a high-quality customer experience across multiple touchpoints Collaborate cross-functionally with Sales, Product, and Support teams

Identify opportunities to improve processes and client satisfaction Build strong, long-lasting relationships with customers These roles play a key part in ensuring successful adoption and a seamless customer experience from day one

What we're looking for Experience in customer-facing roles (Onboarding, Success, Support, or Account Management) Strong communication and relationship-building skills

A proactive, solution-oriented mindset High attention to detail and ability to work autonomously Confidence delivering training, guidance, or product support to clients

Language requirements We are actively hiring candidates who are fluent in: ~ French

Plus strong English for internal collaboration (Language fluency is essential as you'll be working directly with customers in your market. xkdbapo ) You'll thrive here if you:

Enjoy working with customers and solving real-world problems Are confident communicating across cultures and languages Like working in a fast-paced, evolving environment

Take ownership and care about delivering excellent experiences Are curious, adaptable, and always looking to improve Why join?

Be part of a growing international team Work in a collaborative, supportive environment Gain exposure to multiple markets and cultures

Opportunities for development and progression Hybrid working in Barcelona