Director, Product Management, Provider Experience

Overview

In this Director of Product Management role, you will own Rover’s multi-year provider roadmap and translate strategy into sequenced product direction. You’ll lead four product teams focused on care providers, shaping the provider experience across the marketplace and driving supply-side growth. Expect to steer AI-enabled features and foster data-driven, experiment-led execution in a global, cross-functional environment.

You’ll work closely with leadership to align on vision, metrics, and outcomes that strengthen provider retention and new-customer bookings.

Compensaciones / Beneficios

• competitive compensation
• permanent contract
• long-term incentive plan
• pension plan
• meal tickets through Cobee
• 25 days paid time off + public holidays

• Define the multi-year provider product vision and translate strategy into a sequenced roadmap
• Own the OKRs and roadmap for the organization and deliver iterative, experiment-validated launches
• Represent the voice of providers through customer research and marketplace data in executive discussions
• Lead AI adoption across product features and team workflows to accelerate discovery and execution
• Coordinate with cross-functional partners (Design, Engineering, Data Science, Marketing, Operations, Finance, Legal, Trust & Safety) to ensure aligned investments
• Hire, coach, and grow a team of product managers based in Barcelona and collaborate across Europe and the US

• 10+ years of product management experience in marketplace/platform two-sided contexts
• 5+ years in people management or leadership roles
• Experience driving marketplace monetization (pricing, fees, take-rate) with measurable P&L impact
• Track record of retention, engagement, and loyalty strategies for professional users (providers)
• Experience partnering with Data Science and Engineering on shared roadmaps and rigorous experimentation
• Strong communication skills to influence senior leaders and diverse teams
• Analytical mindset with comfort in modeling and measuring impact and using tools like Mode and Excel
• Ability to operate across Europe and US time zones and fluency in English (C2)
• Bachelor’s degree

• leadership and feedback
• proactive and autonomous work style
• customer-centric decision-making
• Mode
• Excel
• A/B experimentation frameworks