⚡ New

Director of Sales

Westminster Pet Products

Rhode IslandFull-timeMid LevelOn-site

Job Description

Westminster Pet Products supplies retailers throughout the United States with premium quality treats, chews, training pads, grooming tools, toys, collars and leashes. The company serves a diverse retail landscape including Grocery, Mass, Club, Farm & Ranch, E-commerce, and National Pet Specialty channels.

Westminster Pet Products’ vision is to be the most respected and well-run pet supply company in the United States and is committed to operating with the values of integrity, efficiency, accountability, collective intelligence and transparency.

General Description / Primary Job Functions:

  • Deliver profitable sales growth by expanding distribution, increasing assortment, strengthening customer relationships, and executing customer business plans within assigned retail channels.
  • Lead the sales function for the assigned customers across all WPP brands, building partnerships with both broker networks and direct accounts to achieve best-in-class execution and profitable growth.
  • Lead, develop and implement annual business plans to support the WPP growth agenda, tailoring strategies to the unique dynamics of Grocery, Farm & Ranch, and/or National Pet Specialty customers (pricing, promotion, assortment, and supply chain requirements).
  • Own day-to-day account management of all customers assigned, including regular contact with the customer through market tours as well as on site broker/buyer meetings.Cultivate a deep understanding of each customer to maximize WPP’s runway within the brick-and-mortar retail stores.Develop a solid understanding of customer demand and order patterns, including high-volume forecasting, replenishment cycles, and promotional cadence typical of Grocery, Farm & Ranch, and/or National Pet Specialty environments.
  • Drive growth within Grocery, Farm & Ranch and/or National Pet Specialty channels by identifying and securing new opportunities, expanding distribution, and optimizing assortment to meet the needs of retail partners.

Duties & Responsibilities:

  • Lead sales forecasting, planning and promotional investment strategy and execution for all assigned customers, including management of high-volume promotional calendars, retail specific funding requirements, and ROI optimization across Grocery, Farm & Ranch, and/or National Pet Specialty.
  • Identify, pursue, and secure new business opportunities that expand distribution, assortment, and market penetration within assigned retail channels.
  • Analyze each account’s sales performance and build strategic plans to deliver business growth leveraging syndicated data, customer POS trends and internal sales reporting to identify opportunities and risks.
  • Identify underperforming accounts and work with them to develop and implement programs to improve sales performance including pricing, promotion, assortment and shelving strategies.
  • Travel to customers to conduct planning and performance review meetings, present new products and build business relationships.
  • Assist in building marketing plans and input into new product development ensuring alignment with customer needs, channel requirements, and competitive dynamics within Grocery, Farm & Ranch, and/or National Pet Specialty channels.
  • Share insights and key learnings on existing customer base across the Sales team, including best practices across Grocery, Farm & Ranch, and/or National Pet Specialty channels.
  • Represent the Company at industry trade shows and promotional events.
  • Review monthly sales figures and account progress with senior management, providing clear, actionable insights and recommendations to drive performance.
  • Lead Joint Business Planning (JBP) processes with key Grocery, Farm & Ranch, and/or National Pet Specialty customers, aligning on growth objectives, promotional plans, and execution strategies.

Required Skills & Abilities:

  • The ideal candidate will possess strong experience and demonstrated success within one or more of the following retail channels: Grocery, Farm & Ranch, and National Pet Specialty, with a proven track record of securing new distribution, expanding assortment, and driving profitable growth.
  • Lives the company values: integrity, efficiency, accountability, collective intelligence and transparency.
  • Demonstrated ability to build and achieve sales plans.
  • Demonstrate understanding of Business Plans, P&L management, ROI analysis, promotional investment strategy, budget management and achieving results through others.
  • Strategy development and problem-solving skills.
  • Ability to build positive working relationships, both internally and externally.
  • Ability to effectively present information and negotiate with all levels of management.
  • Excellent communication skills, both verbal and written.

Key Leadership skills and Measures for Success:

Critical Leadership Capabilities

  • Workload Management / Priority setting
  • Drive for Results
  • Problem Solving
  • Analytical Skills
  • Business Acumen
  • Organizational Agility
  • Channel Planning & Best in Class Execution across Grocery, Farm & Ranch, and/or National Pet Specialty channels

Success Measures:

  • Sales & Profit Targets
  • Sales Goals by Direct Account
  • Key account management
  • Brand and product distribution

Education & Experience:

  • Bachelor’s degree in finance, marketing, business or a related field.
  • Seven or more years of experience in sales, preferably in a business-to-business environment within pet care or consumer packaged goods industry.
  • Proven experience managing and growing national or regional retail accounts within Grocery, Farm & Ranch, and/or National Pet Specialty channels.
  • Previous experience effectively leveraging broker partnerships and direct customer relationships.

Direct Reports:

Direct Relationship with internal positions:

  • Customer Service
  • Logistics / Operations

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Travel to customers and industry trade shows are required.

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