Digital Product Manager

Key Responsibilities 1. Technical Strategy & Platform Architecture Unified Roadmap: Define and drive the future state of the unified platform, aligning on- premises legacy systems with scalable cloud innovation in Azure and AWS. Lifecycle Management: Oversee the end-to-end lifecycle for Windows Server (2016-2025) and Red Hat Enterprise Linux (RHEL 7, 8, 9), including planning, hardening standards (CIS, STIG), and end-of-life migrations.

Patching & Compliance: Architect robust patch management strategies using Red Hat Satellite (for Linux) and WSUS/SCCM/Intune (for Windows) to ensure content lifecycle management and strict GxP compliance reporting. 2. Automation & Engineering Leadership Automation Center of Excellence: Lead the maturity of the Ansible Automation Platform (AAP), overseeing the creation of sophisticated workflows for provisioning, configuration management, and orchestration across both OS families. DevSecOps Integration: Drive the design and maintenance of CI/CD pipelines using GitHub Actions, ensuring they are integrated with Ansible playbooks for automated OS image baking, testing, and deployment.

Infrastructure as Code (IaC): Champion the use of IaC principles to develop and optimize golden image pipelines across Azure, AWS, and VMware environments. 3. Team Management & Stakeholder Partnership Cross-Functional Collaboration: Partner with application owners, DBAs (SQL Server, Oracle), and development teams to translate complex business requirements into standardized, compliant platform capabilities. Escalation Management: Serve as the ultimate escalation point for critical platform issues, leading root cause analysis and driving permanent remediation for high-priority incidents.

Mentorship: Mentor engineers on fundamentals, automation techniques (PowerShell, Python, Bash), and troubleshooting methodologies, fostering a culture of technical excellence. Qualifications Experience: 10+ years of hands-on system administration experience (Windows or Linux) with a strong background in hybrid cloud environments. Industry Background: Experience in the pharmaceutical industry or other regulated environments, with a deep understanding of GxP, GAMP 5, and Computer System Validation (CSV) processes.

Primary Tech Stack: Cloud: Extensive experience with AWS (EC2, Systems Manager) and Azure (VMs, Azure Automation, Arc). Automation: Expert proficiency with Ansible Automation Platform (AAP) and GitHub Actions for CI/CD. OS: Deep understanding of Windows internals (Registry, WMI) and Linux internals (systemd, kernel parameters).

Soft Skills: Excellent communication skills to translate technical concepts for non-technical stakeholders and a proven track record of partnering with application teams. Preferred Qualifications Certifications: Microsoft Certified (Hybrid Administrator/Azure Administrator) or Red Hat Certified (RHCE/RHCA). Containerization: Experience with Windows Containers/Docker and OpenShift/Kubernetes.

Tools: Familiarity with HashiCorp Vault, Terraform, and observability tools like Splunk or Datadog.