Diagnostic Technician
Harmony Auto
Job Description
Harmony Auto is one of Australia's fastest-growing automotive groups, representing leading new energy vehicle brands including BYD and DENZA. As our dealership network continues to expand across Victoria, we're seeking an experienced and technically skilled Diagnostic Technician to join our growing Aftersales team.
This is an exciting opportunity to work with the latest electric vehicle technology, advanced diagnostic systems, and manufacturer-supported technical training while playing a key role in maintaining workshop efficiency and repair quality.
About Harmony Auto
Harmony Auto is one of Australia's fastest-growing automotive groups, representing leading new energy vehicle brands including BYD and DENZA. As our dealership network continues to expand across Victoria, we're seeking an experienced and technically skilled Diagnostic Technician to join our growing Aftersales team.
This is an exciting opportunity to work with the latest electric vehicle technology, advanced diagnostic systems, and manufacturer-supported technical training while playing a key role in maintaining workshop efficiency and repair quality.
About the Role
As a Diagnostic Technician, you will be responsible for diagnosing and resolving complex mechanical, electrical and electronic faults across a wide range of vehicles. You will work closely with the Workshop Controller, Service Advisors, Parts Department and manufacturer technical support to ensure accurate diagnosis, efficient repairs and high-quality workmanship.
You will also provide technical guidance to other technicians and contribute to the continuous improvement of workshop performance.
Key Responsibilities
- Diagnose and repair complex mechanical, electrical and electronic vehicle faults.
- Perform advanced fault finding using manufacturer diagnostic equipment and technical information.
- Diagnose and repair EV and high-voltage (HV) systems in accordance with manufacturer procedures.
- Liaise with manufacturer technical support to resolve complex cases where required.
- Complete advanced warranty repairs and technical reports.
- Support and provide technical guidance to junior technicians and apprentices.
- Assist the Workshop Controller in improving workshop productivity and repair quality.
- Conduct road tests where required to verify diagnosis and completed repairs.
- Ensure all repairs comply with manufacturer specifications, dealership standards and WHS requirements.
- Maintain accurate repair documentation and technical records.
- Participate in ongoing manufacturer technical training and certification programs.
- Perform other reasonable duties as required.
About You
To be successful in this role, you will have:
- Qualified Automotive Technician / Motor Mechanic (Certificate III or equivalent).
- Extensive experience in automotive diagnostics within a dealership or workshop environment.
- Strong diagnostic and fault-finding skills across mechanical, electrical and electronic systems.
- Excellent analytical and problem-solving abilities.
- Ability to work independently while supporting and mentoring other technicians.
- Strong organisational skills and attention to detail.
- Current Australian Driver Licence.
Highly Regarded
- Previous BYD or EV dealership experience.
- Experience working with hybrid and electric vehicles.
- High Voltage (HV) qualification or willingness to obtain certification.
- Manufacturer diagnostic certification or Master Technician experience.
- Ability to communicate in both English and Mandarin is highly regarded, but not essential.
What We Offer
- Competitive remuneration package.
- Monthly performance incentives.
- Ongoing manufacturer technical and diagnostic training.
- High Voltage (HV) training and certification opportunities.
- Career progression into Workshop Controller or Technical Specialist roles.
- Modern workshop equipped with the latest diagnostic technology.
- Supportive and collaborative team environment.