Desktop Support Analyst for WestJet

Join WestJet as a Desktop Support Analyst and provide essential technical support and training. This in-person position emphasizes your skills in systems maintenance and user support. WestJet is looking for a Desktop Support Analyst who can thrive in a collaborative environment.

This role involves troubleshooting and resolving desktop, hardware, and software issues while ensuring seamless network integration. Your expertise will directly contribute to enhancing user experiences and maintaining essential systems. Key Responsibilities: • Provide desktop support and user training • Perform regular system maintenance and updates • Coordinate with network administrators on connectivity issues • Assist with mobile device configuration and compliance • Track issues using a ticketing system for documentation Requirements: • Bachelor’s degree in a related field • Strong experience in desktop and mobile support • Familiar with operating systems and software applications • Effective communication and interpersonal skills • Availability for flexible shift work, including evenings and weekends Utilize your desktop support experience to further WestJet's commitment to outstanding service and support. #J-18808-Ljbffr