Department Manager

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast‑paced Entertainment Center. The Operations Manager will lead and manage a team while overseeing daily operations across our three businesses: food & beverage, bowling, and arcade. The role supports the GM and AGM in staffing and training, ensuring exceptional service and guest experience across all areas of service.

Requirements and Qualifications 1‑2 years of management experience Experience in Hospitality and/or Food & Beverage is a plus Willingness to work a flexible schedule, including weekends and holidays Responsibilities Create an exciting and fun atmosphere to ensure great experiences for guests and team members Assist in hiring, training, coaching, developing, scheduling, and evaluating team members Adhere to core standards, HR policies, training, and safety requirements Drive best practices and lead process improvement initiatives Address service or customer issues of an operational nature Why Join Our Team? Many advancement opportunities as we expand throughout the Southeast Family‑owned business that treats team members like family Encouragement to continue training with online resources Opportunities to give back to the community Fun work environment and teamwork culture Perks We Offer Health & 401(k) benefits for eligible team members Bonuses Free bowling, laser tag & gameplay Monthly rewards Company‑wide contests Stars and Strikes is an Equal Opportunity Employer. #J-18808-Ljbffr