Department Manager

Job Description As a Department Manager you will: Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together Generating ideas and implementing plans to develop business opportunities You understand the importance of leading by example and provide coaching to drive performance and change Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business. #