Demand and Commercial Executive

Purpose Of The Role

To provide support to the Commercial team in delivering excellent service to our customer driving sales and growth.

Key Accountabilities & Responsibilities

Account support

• Own daily volume forecasts with support from NAC, review weekly but also building into a long term 18 month rolling forecast.
• Improve forecast accuracy YOY by customer and category – targets to be agreed with NAC and customer
• Monitor weekly sales and work with NAC to identify any changes in demand.
• Work closely with the NAC & procurement team to align on season & SKU code change overs taking flushes, shortages and promotional activity into account to ensure forecast and systems are up to date
• Analysis to include the generation of specific retail analysis, pricing, margin, wastage, ranging, promotion analysis which recommendations for performance improvement
• Support the NAC on all customer queries and always maintaining excellent customer service.
• Identify high wasting SKU's in store sales data and liaise internally and customer.
• Supporting the account manager for customer visits and preparation of presentations.
• Review and assist in creating seasonal price proposals.
• Complete internal commercial forms and costings.
• Support NAC in identifying new customer opportunities.

Market Awareness

• Gain an understanding of category and market performance, and supports internal NWT with data / insight for monthly commercial performance report
• Activation / Media Marketing tracker invoice management
• Tracks key market activity across category summarising (price / promos) impact to BV / retailer, collaborating with the Category & Insight Manager

New product development

• Work with internal teams to take Skus through the new product development process.
• Complete new line forms for the customer.
• Attend weekly product development meetings.

Cross functional working

• Working with the commercial & procurement team on accurate customer forecasting and pricing plans.
• Liaise with site teams to understand material quality to minimise wastage
• Work with the Category & Insights Manager to optimise existing performance through range, price, trade plan and drive new business opportunities
• Proactive and engaged member of the Commercial Customer family
• Working with the quality team on customer complaints, benchmarking activities.
• Drive to grow commercial knowledge and skills as part of journey to Commercial Manager

Essential

Key Skills & Knowledge

• Experience in Fresh Food demand planning
• Previous produce experience would be desirable but not essential
• Excellent spreadsheet skills
• Proven analytical skills
• Proven problem-solving skills
• Excellent communications skills with the ability to present information clearly and concisely
• Team focussed
• Organised with project management skills
• Self-motivated
• Customer focused
• Excellent planning and organisational skills
• Ability to work under pressure

The post holder is required to understand and adhere to Keelings Values and reflect these values in both behaviour and performance

• People Matter
• Teamwork
• Integrity
• Passion for Achievement

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