Delivery Manager (Trust & Safety)

We are looking for an experienced Compliance & Risk professional with strong expertise in AML, Fraud Prevention, Financial Crime Compliance, and Trust & Safety operations. The ideal candidate will manage end-to-end compliance processes, lead risk investigations, support merchant compliance operations, and drive compliance strategies across high-risk domains existed in the risk world. The candidate should have strong leadership, stakeholder management, and operational governance experience within FinTech, Payments, Banking, or Merchant Risk environments.

Key Responsibilities: Manage AML compliance, fraud prevention, and financial crime investigations Perform transaction monitoring and suspicious activity analysis on merchants. Merchant monitoring, and MCC validation Handle compliance reviews for high-risk merchants and industries Support Trust & Safety operations, escalations, and risk assessments Drive compliance governance, audit readiness, and regulatory adherence Collaborate with internal stakeholders and cross-functional teams on risk and compliance strategies Lead process improvements and operational efficiency initiatives Mentor and guide compliance analysts/team members Ensure SLA, KPI, and quality compliance across operations Prepare compliance reports, risk summaries, and management updates Required Skills: Strong experience in Compliance, AML, Fraud Prevention, and Financial Crime Experience in Trust & Safety, Merchant Risk, or Compliance Operations Exposure to high-risk industries towards risk focus. Background in FinTech, Payments, Banking, or Merchant Compliance Strong understanding of global AML regulations and compliance frameworks Excellent analytical, investigation, and stakeholder management skills Experience in team handling or operational management preferred Nice to Have: Knowledge of MCC codes and merchant categorization Exposure to regulatory audits and compliance reporting Experience managing large-scale compliance operations Preferred Experience: 8+ years of relevant experience in Compliance / AML / Fraud / Risk Operations Prior experience in Managerial or SDM roles is preferred