Deal Desk Analyst

Role: Deal Desk Analyst About Us: AppZen is the leader in Finance AI software built to deliver autonomous processing for modern finance teams. Our patented artificial intelligence software uses deep learning, semantic analysis, and computer vision to accurately and efficiently process intelligence from thousands of data sources, documents, and images so that organizations can better understand financial transactions and make smarter business decisions. Over 1,000 global enterprises, including one-third of the Fortune 500, use AppZen’s Expense Audit and Autonomous AP products to replace manual finance processes and accelerate the speed and agility of their business.

Visit us at www.appzen.com and follow us on LinkedIn. What will you be doing : Own the Deal Desk process end-to-end, including request intake, pricing support, approvals, contract creation support, and follow-ups required to advance opportunities. Modify and manage quotes and order forms, ensuring accuracy and compliance with bookings policies.

Lead the day-to-day deal approval process in Salesforce, including managing SLAs, tracking requests, and routing approvals to unblock deals. Manage deal exceptions and escalations end-to-end, coordinating rapid internal alignment on non-standard requests while protecting commercial guardrails and future ARR. Partner with Finance, Legal, and Professional Services to ensure smooth deal execution and consistent internal alignment.

Partner with Sales to develop deal strategies and winning negotiation positions, structuring commercial terms that accelerate close velocity while protecting long-term renewal and expansion ARR. Communicate deal value through clear, detailed proposals and stakeholder updates to support timely decision-making. Align to assigned territories and attend forecast calls to support pipeline execution and deal progression.

Identify recurring issues, bottlenecks, and quality gaps in deal execution; recommend process improvements and opportunities for automation. What you should have : 7+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, Sales, or similar roles, ideally in a SaaS or high-growth tech environment. Proven experience in a B2B SaaS Deal Desk or Revenue Operations environment, including quote and order management and approval workflows.

Responsive and detail-oriented; able to manage multiple concurrent deal requests while maintaining accuracy under deadline pressure. Salesforce experience required, including managing request intake and tracking. Demonstrated ability to operate independently and prioritize effectively in a fast-paced environment.

Strong cross-functional collaboration and communication skills, with the ability to influence stakeholders and manage agreements with clarity and urgency. Demonstrated flexibility to take on varied responsibilities and adjust quickly to changing priorities. Continuous improvement mindset, with the ability to challenge the status quo and refine processes.