DCS Technician

Join Smith and embark on an exciting journey into the world of technology. This hands-on role will give you the opportunity to gain valuable experience in handling a wide range of IT hardware, from assembling and repairing individual components to configuring and upgrading complex systems.

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Responsibilities

• Order Processing: Efficiently process purchase and sales orders to ensure timely and accurate order fulfillment.
• Hardware Maintenance:
  • Disassemble, inspect, test, and repair electronic hardware, including servers, workstations, network equipment, and computers.
  • Securely erase previous customer data from storage devices.
  • Maintain accurate inventory records.
  • Assemble and configure IT hardware systems based on customer specifications.
• Process Improvement: Contribute to process improvement initiatives to optimize efficiency and quality.
• Reporting: Prepare and submit timely reports on order status, inventory levels, and other relevant metrics.
• Compliance: Adhere to strict quality, safety, environmental, and data security standards such as ESD.
• Ad-hoc support: Collaborate interdepartmentally to achieve operational goals.

Competencies

• Experience with hardware assembly, troubleshooting, and repair.
• Knowledge of computer hardware components, peripherals, and server equipment.
• Excellent communication and interpersonal skills.
• Detail-oriented and organized with a focus on accuracy.
• Ability to work independently and as part of a team.
• Ability to work effectively in a fast-paced and dynamic environment.

Experience

• Basic knowledge of IT hardware components and terminology.
• 1+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco).

Software Requirements

• Proficient in Microsoft Office applications (Outlook, Word, Excel) or strong interest in learning more Excel skills.
• Familiarity with database software (Microsoft Access) is a plus.

Physical Demands

• Ability to lift up to 20 kg repetitively. xgiwjmb The shipment boxes can weigh more than 20 kg.

We are an Equal Opportunity/Affirmative Action Employer.