Data Analyst

About Fini Fini is a YC and Matrix-backed AI platform that automates up to 80% of support tickets with 98% accuracy. We process over 1 million tickets monthly for fintech, SaaS, and marketplace companies including Fortune 500s and the U.S. Chamber of Commerce.

SOC 2, GDPR, and ISO 27001 compliant. About the role We're looking for a Data Analyst who can turn messy data into clear decisions. This is a full-time remote role where you'll work across teams to surface insights that directly shape how Fini's product and operations evolve.

Compensation: 40 LPA fixed + ESOPs What you'll do Collect, organize, and analyze large datasets to generate actionable insights Identify trends and patterns that inform product, support, and business decisions Build data models and develop visual reports for both technical and non-technical stakeholders Create dashboards and visualizations using Tableau, Power BI, or similar tools Collaborate with cross-functional teams to optimize processes and improve business performance Communicate findings clearly and confidently to leadership and stakeholders What we're looking for 3+ years of experience in data analytics or a similar role Strong proficiency in SQL and at least one of Python or R Solid understanding of data modeling and statistical methods Experience with visualization tools like Tableau or Power BI Ability to handle and analyze large, complex datasets Clear communicator who can present findings to both technical and non-technical audiences Attention to detail and strong problem-solving instincts Degree in Data Science, Statistics, Computer Science, or equivalent practical experience What you get 40 LPA fixed, no hidden conditions ESOPs with 4-year vesting and 1-year cliff 100% remote, work from anywhere in India Health insurance for you and your family Home office setup stipend Annual learning budget Flexible PTO