Customer Service Specialist

About the Position

Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution.

What We Offer

• Global career advancement and mentoring opportunities
• Employee Resource Networks that advocate for advancing diversity, equity, and inclusion within the company.

What You'll Do

• Receive and process customer orders
• Develop solutions to customer needs/opportunities
• Build and sustain long‑term customer partnerships
• Display effective communication and interpersonal skills
• Collaborate effectively with team members
• Resolve problems and non‑conformances quickly
• Other duties as required

What You'll Need

• University degree or College diploma with specialized training in a related field (e.g., chemistry, sales, or customer service) with two (2) years of customer service experience
• Must have a strong organizational aptitude, be detail‑oriented, and have excellent time management skills
• Must have strong problem‑solving skills with the ability to prioritize and multitask
• Must be a team player who is customer‑oriented and self‑motivated with a proven ability to interface confidently with internal and external stakeholders
• Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

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