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Customer Service Reps: Transition to Recruitment
Access Healthcare
DublinFull-timeMid LevelOn-site
Job Description
- Full Training, No Experience Needed: Structured onboarding built for this exact transition.
- Hands-On Mentorship: Learn directly from experienced consultants, not a manual.
- Skills You Already Have, Sharpened: Training that builds on what you know.
Looking for a career change? We at Access Healthcare are looking for ambitious people looking to build and progress their careers to join our recruitment team.
Does This Sound Familiar?
- Following the same script, call after call, with little room to think for yourself.
- Handling difficult conversations all day, with limited support or recognition for it.
- Logging a ticket, then never finding out what happened next.
- Wondering if there's a role out there that finally puts your skills to proper use.
What's Waiting on the Other Side:
- A role built around real conversations, not scripts.
- Full visibility on the outcome of your work, from first contact to placement.
- The same people-skills you've already built, finally given room to grow.
- A career that treats your experience as a foundation, not a formality.
What a Recruiter at Access Does:
- Use the same patience, active listening, and de-escalation skills built from handling every kind of customer, now applied to real conversations with candidates and clients.
- Own the full recruitment process, from first conversation through to placement.
- Build long-term relationships instead of one-off interactions and, over time, your own network.
How we deliver this:
- Full, structured training from day one, designed specifically for people making this exact transition.
- Hands-on mentorship from experienced consultants and leaders.
- No recruitment background required, just the skills you've already built.
- Base salary + Unlimited commissions: 45k in Year 1 with average performance; Year 2: 75k.
What We're Looking For:
- At least one year of postgraduate experience as a Contact Centre Advisor, Technical Support Representative, or any other customer service background.
- A genuine desire to learn and grow into a new career.
- Confidence communicating and building relationships with people.
- EU Passport or Stamp 4 visa.
Posted Today