Customer Service Representative

Job DescriptionJoin Musgrave A Legacy of Innovation, Community, and Excellence Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a Customer Service Administrator to join the Retailer Services Centre team.

The role responsibilities include the following but not limited to: Consistently providing expert customer service to our retailer community in a friendly and professional manner. High Quality handling of queries, including call and email queue management, Playing an active role in supporting our service excellence model across the business. Identifying and sharing ideas within the team to improve processes and overall retailer communications.

Analysing call and query patterns to identify opportunities for better service. Contributing towards creating the best team environment. TPBN1_IJ