Customer Service Representative | English

As a key member of the Customer Support team, you will play an integral role in ensuring the seamless execution of daily operations. You'll be empowered to make timely decisions and contribute to maintaining a collaborative and high-performing team environment. Handle end-to-end order lifecycle, from entry to billing, using SAP De onderstaande informatie behandelt de functie-eisen, de verwachte ervaring van de kandidaat en de bijbehorende kwalificaties.

Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment Customer Relationship Management: Build and maintain strong commercial ties with customers in the Italian and Dutch market, in partnership with the sales team Be the first line of support for inquiries and complaints via phone or email Manage updates in the system related to customer profiles, product details, pricing, and promotions to support efficient operations Participate in ad hoc initiatives and projects aimed at enhancing customer satisfaction and team effectiveness Minimum of 2 years of experience in a customer service role Fluency in Italian (C2) and English is required. Comfortable working with digital tools and systems, including Excel, Word and SA hybrid working: you can work 1 day from home after the first 3 months ~ Application Procedure If you are interested in this vacancy, you can apply by clicking on the button above. xhsqlod Your application will be sent directly to the recruiter in charge.