Customer Service Representative
Career Comfort
Job Description
Job Description
Customer Support Executive – US Healthcare (Inbound Voice)
\n- Location
\nSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
\nShift & Schedule
\n- Night Shift aligned with U.S. time zones
\n- Days Off: Fixed weekends – Saturday & Sunday
\n- Rotation: Monday to Friday workweek
\nAbout the Role
\nAs a part of our US healthcare support team, you will:
\n- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
\n- Resolve queries professionally and accurately, ensuring timely issue resolution.
\n- Listen actively, empathize, and provide clear, personalized support.
\nRequirements
\n- Strong communication skills in English (verbal & written), preferably US accent-neutral.
\n- Minimum 12th pass; graduation or diploma is a plus.
\n- Comfortable working night shifts in U.S. time zones.
\n- Preferred: Fresher/Prior experienced, All are welcome.
\nCompensation & Benefits
\n- In-hand Salary: ₹15,000–₹19,000 per month
\n- Travel Allowance + Subsidized Meals
\n- Free Cab Drop after night shift
\n- Attendance Bonus: ₹1,000 per month
\n- Annual Performance Bonus: Up to ₹15,000
\n- PF & ESI coverage
\nHow to Apply
\nInterested candidates are encouraged to apply immediately:
\nCall or WhatsApp: HR Neha 85850 00134