Customer Service Officer

Who is ADAS?ADAS Solutions is proudly an Australian owned and operated company providing advanced driver assistance system (ADAS) and electric vehicle (EV) solutions for the automotive industry.What's the role?Our Osborne Park Calibration Centre is seeking a Customer Service Officer for a 12-month fixed-term contract. This role will serve as the central link between customers, technicians, and workshop operations, ensuring efficient communication, accurate administration, and a high standard of customer service. Your key responsibilities include:Managing customer enquiries, bookings and quotesCoordinating technician schedulesProviding clear and timely job updatesSupporting Site Managers with workflow planningMaintaining accurate data and administrative recordsIs this you?We're seeking a proactive and professional individual who brings:Experience in customer service, scheduling or service advising (automotive highly regarded)A confident and professional phone mannerStrong organisational and problem-solving skillsHigh accuracy in data entry and administrationSolid Microsoft Office skillsThe ability to manage multiple priorities in a busy environmentWhy join ADAS?Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity.

You'll benefit from:Full-time, Monday to Friday (no weekends)Ongoing training and career development within a national organisationEmployee recognition programs and annual awardsTeam member discounts with Repco, NAPA, AMX, Motion Industries and moreEmployee Assistance Program (wellbeing, financial and legal support)Paid volunteer leave and paid parental leave for permanent employeesIf you're looking for a role where you can make a real impact, it'd be great to hear from you.Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest.GPC Asia Pacific is an equal opportunity employer. #J-18808-Ljbffr