Customer Service Executive

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Customer Success Executive

Location: Delhi NCR (Desk-based, Full-time) | Office: Alliance Tower 1, 3rd Floor, PlayAll Sports, Savita Vihar, East Delhi – 110092

Compensation: upto ₹30,000/month (CTC), based on experience & skills

️ Working Days: 6 days/week

Multiple positions open

PlayAll is looking for a Customer Success Executive to drive outbound lead conversion for our academy programs and own the day-to-day engagement of our sports pickup games community. If you love being on the phone, can handle high call volumes, and can run a WhatsApp-first community independently — this is for you.

What you'll do:

• Make 150–200 outbound calls/day to academy leads and community prospects
• Explain program details, schedules, and pricing clearly
• Maintain accurate call notes and update CRM/trackers
• Own and grow player WhatsApp communities — schedules, polls, engagement
• Share weekly reports on calls, conversions, and community activity

What we're looking for:

• Graduate in any discipline
• 1–3 years in telesales, telecalling, inside sales, or community management
• Comfortable with high daily call volumes
• Self-motivated, works independently
• Strong English & Hindi communication
• Genuine interest in sports/community building is a plus
• Comfortable with a CTC up to ₹30,000/month based on experience

What we offer:

• Sports-first work culture
• Growth with a fast-scaling platform
• Performance-based incentives
• Fixed hours, safe office-based environment
• To apply: Send your resume to [email protected] with your current/expected CTC and notice period.