Customer Service Associate

Halo Car Wash is a new, next-generation express exterior carwash expanding across Canada and is designed to deliver the ultimate car washexperience. With our self-loading conveyor belts, automatic pay terminals, various wash memberships, free vacuums, environmentally friendly soaps, andindustry-leading water treatment system, the Canadian consumer will experiencea wash like no other.

We are currently seeking a part-timeCustomer ServiceAssociatefor our London site! This is for a current open position.

The successful candidate will bring the Halo experience tolife at our car wash site.They will bethe friendly face of our business, answering questions, promoting services andhelping ensure a safe, efficient, and positive experience for every customer!

• Training & Certification Programs :We are launching our new Customer Service Associate Certification Program. When you complete your certification within your first 12 weeks, you'll receive a $0.50/hr pay increase! Certified staff also become eligible foradditional bonus programs.
• Employer-Paid Benefits :Full-time employees receive comprehensive, fully employer-paid benefits to support their health and well-being.
• Growth & Learning Opportunities :We offer ongoing training, coaching, and clear career path development within our promote-from-within culture.
• Supportive, Team-Focused Environment :Come join a positive,collaborative team where everyone works togetherto deliver great results and show whyClean Feels Good!

What You’ll Do:

• Greeting, educating, and supporting customersthroughout the car wash, such as at the pay terminal area, loading onto theconveyor belt, and at the vacuum area post-wash
• Acting as a first point of contact foraddressing any customer concerns
• Helping maintain outstanding wash and siteconditions, including cleaning, repairs, maintenance, and site security
• Working safely and following all health andsafety guidelines
• Other duties as assigned

What You Bring:

• Positive attitude and strong customer serviceskills
• Great work ethic, reliability, and judgment
• Ability to work on your feet and outdoors in adynamic, fast-paced environment with exposure to damp and humid climates
• Comfortable with physical activity that requiresfrequent standing, walking, climbing and kneeling
• Minimumhigh school diploma, with post-secondary education preferred
• Previousretail sales/customer service experience is a plus, but not required

Halo Car Wash is an equal opportunity employerwhich values diversity in the workplace. We are committed to providingaccessible employment practices that are in compliance with the Accessibilityfor Ontarians with Disabilities Act (‘AODA’). Applicants are asked to maketheir needs/requirements, for the purpose of accommodation under AODA, known toHuman Resources when they are contacted for an interview or by [email protected].

Artificial Intelligence (AI) Disclosure: Artificial intelligence (AI tools) are not used in the assessment, screening, or selection of candidates for this role.

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